PCVS 101

The Patient Centered Value System

The co-design tools and team building features of the Patient Centered Value System (PCVS) engage patients, employees and leaders in the creation of measurable improvements. Achieve sustainable change with PCVS.

Lesson Overview:

  1. What is PCVS?

  2. What does it mean to Connect the Dots?

  3. What is Co-Design?

Q1: What is PCVS?

PCVS is a change methodology developed by Anthony M. DiGioia, MD. It focuses on tapping into the powerful experiences of patients and employees to inspire and drive change. By using co-design principles and tools, PCVS calls upon all stakeholders to reimagine and create ideal care and work experiences.

PCVS or the Patient Centered Value System is the newest operating system for providing the best possible care experience for patients. It gives patients a voice by allowing them to co-design their segments of care for providers to provide better outcomes both internal and external throughout a hospital system.
georg-arthur-pflueger-eO_JhqabBY0-unsplash.jpg

PCVS at a Glance

The Patient Centered Value System (PCVS) is a relationship-based approach to co-designing care that improves experiences and outcomes. PCVS bridges the gap between patients and providers. The phases of PCVS connect the priorities of organizations, leaders, providers and patients to turn powerful feedback into sustainable improvement.

 
 
christina-wocintechchat-com-HG9M8M29Ig4-unsplash.jpg

Co-Design Tools

Co-design tools are customized approaches to collect and evaluate patient, family and employee feedback. Use some or all of the PCVS tools to gain insight into stakeholder priorities and focus the work of improvement.

Explore Co-Design
rusty-watson-yIGinlYA6t8-unsplash.jpg

Team Building

PCVS teams learn how to connect system, unit and employee-level goals, then get to work creating and driving change.

Explore Team Building

PCVS Tools and Services

The co-design tools and team building approaches of the Patient Centered Value System can be customized to fit any care or work experience. Start now by following our Co-design Tools learning modules, or take part in the PCVS Fast Track for guidance tailored to your needs and goals.

 

Co-Design Tools

  • “What matters to you?” surveys

  • Shadowing

  • Shadowing training

  • Perception mapping

  • Co-designing the “ideal story”

 

Team Building & Engagement

  • Engage patients and family members in high-performance teams

  • Coach teams to create and manage improvement projects

  • Connect projects to measurable goals and values

  • Teach sustainable continuous improvement methodology

  • Align projects with career ladders and performance management